Delete your Opening Lab account
If you have an Opening Lab account, you can delete it here or in the app (Account → Delete account).
What we delete
- Your sign-in email
- Your account record
- Packs and Buy all unlocks stored on that account
What we may keep
- A payment record (Stripe, or Google Play if you ever paid there) for tax or legal reasons, without your card number
What we do not store on our servers
- Training progress. That stays on your device until you clear Opening Lab app or browser data.
Google Play billing
Deleting your account does not cancel a Google Play purchase on Google’s side. Paid packs and Buy all in the Play app are one-time Google Play purchases. There is no Lab+ subscription. Manage Play purchases in Google Play (Payments & subscriptions) as well.
How to delete
- Sign in on this page, then tap Delete account, or
- In the app: Account → Delete account
We delete the account when you confirm. This cannot be undone. Packs and Buy all on that account will not come back if you sign up again.
If you cannot sign in, email support@openinglab.co.uk from the address on the account, subject: Delete my Opening Lab account. We will delete it after we check it is your account.
Need help? support@openinglab.co.uk
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